FAQ

Frequently Asked Questions

1. How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery timelines may vary depending on your location, but most orders are delivered within 5–10 business days across India.

2. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery may be available for eligible products and locations.

3. What payment methods do you accept?
We accept secure payments via UPI, Debit/Credit Cards, Net Banking, Wallets, EMI (where available), and Cash on Delivery for eligible orders.

4. How can I track my order?
You can track your order using our Track Order page by entering your tracking/order details.

5. Can I cancel my order?
Orders can be canceled before they are processed or shipped. Once shipped, cancellation may not be possible.

6. What is your return policy?
Eligible products can be returned within the return period mentioned on the product page, subject to our return policy.

7. When will I receive my refund?
Refunds are processed after successful return inspection and may take 5–10 business days depending on your payment method.

8. What if I receive a damaged or incorrect product?
Please contact our support team immediately at support@arkiscart.com, and we’ll assist you.

9. How do I contact customer support?
You can reach us at support@arkiscart.com